We've put together some commonly asked questions to help you get ready.
DIGITAL BADGE QUESTIONS
How do I register my staff?
Returning Exhibitors: Once the authorized show contact for your company has received a “Registration is Live” email, they can then login at https://exhibitreg.fashionresource.com with their username and password they created for the past show. They will use the same log-in information created last season to register (which will be their e-mail address and their chosen password).
New Exhibitors: Will receive a Welcome Email with their username and a link to create a password. This Welcome Email is in addition to the Registration is Live Email. Once your username/password is created, you can login at https://exhibitreg.fashionresource.com to begin registering. If you forgot your password or have any questions, please email exhibitreg@fashionresource.com.
For any registration related issues/questions you may have, please email: exhibitreg@fashionresource.com
Where do I find my digital badge and how do I access it??
After registration is complete, you will receive an email with the subject line “Activate Your Account” that has your unique activation code. To activate your account, click “Activate” and simply set a password. There is no need to visit a registration area for check-in. Next, download the MAGIC event app. This is the only way to access your digital badge which gives you entry to the show floor. You can download the app here. You will log in using the username and password you just set up. Once you have logged into the app, you will see the badge icon in the footer of the app. More info can be found here.
*For those who have downloaded the app for prior events, you don’t need to download anything new, just find the new edition by clicking “Change Event” in the burger menu of the app, and find the upcoming MAGIC tile. Note that when logging in again you will need to click “Forgot Password” to reset your password in order to access your badge for the upcoming event.
What is the purpose of the digital badges?
Your badge allows you direct access to enter the event. The digital badge contains the same information as a printed badge, like your name, company information, and other credentials. You can present this digital badge at any show entrance to gain direct access to the show floor. There is no need to visit a registration area for check-in.
What if my digital badge reads the wrong information?
If your digital badge has incorrect information (name, company, etc.), please email support@magicfashionevents.com.
Onsite, please visit one of our customer service locations and a customer service representative will assist you in correcting the information.
What if I don’t have a smart phone to access my digital badge?
Present your confirmation number at the registration desk on-site and they will be able to assist you.
Do I need to login to the mobile app to access the digital badge?
Yes. The app will also give you access to search brands, interactive floor plan, sessions and event information and FAQs.
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EXHIBITOR BOOTH QUESTIONS
What is included in my booth?
Please see the link to your exhibitor services kit where you can find what comes with your booth. https://ordering.ges.com/011601888
When can I move in?
Please see the link here to your exhibitor services kit with the important dates and deadlines.
Thursday, February 9, 2023 8AM-5PM, Refer to Target Map
Friday, February 10, 2023 8AM-5PM, Refer to Target Map
Saturday, February 11, 2023 8AM-5PM, Refer to Target Map
Sunday, February 12, 2023 8AM-5PM, Refer to Target Map
How do I ship my materials?
Please see the link to your exhibitor services kit and click on the “exhibit freight” link.
Can I hand carry my items in? If so, what are the guidelines?
Please refer to the mini kit for more information.
Is there parking available?
Are shuttles available and what are the pick up and drop off locations?
What are the show hours?
Monday, February 13, 2023 9AM-6PM
Tuesday, February 14, 2023 9AM-6PM
Wednesday, February 15, 2023 9AM-4PM
How do I order additional electrical?
How do I order graphics for my booth?
How do I order additional items for my booth?
How do I order labor for my booth?
How do I order catering for my booth?
Contact info for catering: https://ordering.ges.com/011601888/catering
How do I order Mannequins/Steamers/Hangers for my booth?
What are the guidelines around using an Exhibitor Appointed Contractors (EAC) and what information is required?
Is a COI required?
Yes, all exhibitors must have a COI. You can purchase insurance coverage through us, contact your sales rep for more info, or you can upload your COI directly to our insurer InEvexco. For any additional information on providing your own proof of insurance please email FashionExpoBilling@informa.com
Where can I book a hotel room?
What are the décor rules for my booth?
Magic Women’s: https://ordering.ges.com/011601888/MagicWomens
Magic Men’s: https://ordering.ges.com/011601888/MagicMens
Project Men’s: https://ordering.ges.com/011601888/ProjectMens
Project Women’s: https://ordering.ges.com/011601888/ProjectWomens
Where do I store all my empty crates, cartons and cases?
All shipping containers must be removed from the exhibit floor before the show opens. If you wish for your empties to be removed and stored, please request “EMPTY” storage labels at the GES Exhibitor Service Desk, flatten and tie together cardboard boxes, fill out storage labels completely and then leave your boxes outside your space. Boxes will be removed at the end of day on setup day and returned after show close.
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